Effective Date: 2025/03/25
Ahi Kainga trading as “Kumusha” (“we,” “our,” “us”) operates kumusha.co.nz and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following types of personal information:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via Stripe)
- Purchase history
- IP address and browsing behavior (cookies and analytics)
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your purchase or account
- Provide shipping and tracking updates
- Respond to customer service inquiries
- Send you marketing communications (if you opt in)
- Improve our website and services
3. Marketing Communications
If you consent, we may send you newsletters, promotional offers, or updates about Kumusha via email. You can opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
4. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your information with:
- Third-party service providers (e.g., shipping companies, payment processors like Stripe) to complete your orders
- Government authorities if required by law
5. Security of Your Information
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. All payments are processed securely via Stripe, and we do not store your payment details on our servers.
6. Cookies and Analytics
We use cookies to improve your browsing experience and to collect information about website usage, such as pages visited and time spent on the site. You can disable cookies through your browser settings if you prefer.
7. Accessing and Updating Your Information
You have the right to request access to or correction of your personal information. To do so, please contact us at info@kumusha.co.nz.
8. Retention of Information
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We recommend reviewing this policy periodically.
10. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@kumusha.co.nz